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This unique book focuses on current risk and compliance issues in post-completion conveyancing. It will help property practitioners to meet their obligations and avoid costly mistakes in this critical area.

Written by compliance and post-completion experts, it explores crucial questions around how post-completion can be safely delegated; how regulatory requirements are met; what competent post-completion work and good client care look like; and how technology can support seamless conveyancing now, and in the future.

This highly practical book is packed with examples that illustrate how to reduce risk, along with invaluable checklists and flowcharts which will help you to:

• minimise delays and problems post-completion
• get title registration right first time
• minimise lawyer and support staff chargeable time loss and focus on fee earning
• meet the CQS requirements around avoiding HMLR requisitions
• integrate blockchain technology into your practice.

Contents

1. Today’s post-completion structure: an effective team; 2. What is a gap analysis and how could it help? 3. Streamlining interactions with key stakeholders – lenders, insurers and Land Registry; 4. Outsourcing post-completion work; 5. How good practice pre-exchange can improve post-completion compliance and technical post-completion compliance; 6. Newbuilds: navigating the complexities confidently for clients; 7. Client care and complaints: how to manage client expectations; 8. Ethics, compliance and professionalism; 9. Blockchain in conveyancing; 10. Checklists. Appendices. 

About the Author

Priscilla Sinder is the managing director of an outsourced company working with law firms to improve their conveyancing process and enhance their clients’ experience throughout all aspects of a conveyancing transaction. She is also the author of Client Care in Conveyancing published by the Law Society. Fiona du Feu runs her own risk and compliance consultancy for lawyers, with clients from sole practitioners to large multi-site firms. Chief Assessor for the Law Society’s Risk and Compliance Accreditation and a long standing Lexcel Legal Practice Quality Mark Assessor, trainer and Consultant, her approach is pragmatic and focusses on practical ways of delivering compliance.