Description
Available to pre-order
Mistakes happen — even in the most meticulous legal practices. What matters is how you respond. This ground breaking guide fills a critical gap in the risk and compliance space by focusing on what to do after an error occurs. Practical, reassuring, and designed for lawyers at every stage—from trainees to senior partners and in-house counsel — it offers clear strategies for admitting, rectifying, and learning from mistakes with confidence.
Key Features and Benefits:
- Practical strategies for acknowledging, addressing, and learning from mistakes.
- Guidance on legal, ethical, and professional dimensions of errors.
- Action points for immediate response and long-term improvement.
- Can be applied reactively (after mistakes) and proactively (as part of risk management).
- Supports HR, Learning & Development, and mental health initiatives to build a culture of openness and resilience.
- Addresses regulatory scrutiny and client expectations in today’s legal marketplace.
Packed with real-life examples, ethical insights, and actionable steps, it equips legal professionals to protect clients, careers, and reputations while fostering a culture of transparency and resilience. In a profession built on trust, this is the essential resource for turning setbacks into opportunities for growth.
Contents:
- The importance of owning up to mistakes
- Mistakes defined
- The regulatory context
- Legal ethics: back to the future – Paul Bennett
- Legal ethics: the primacy of the ethical conversation
- Understanding mistakes
- Admitting mistakes (the art of the apology)
- Addressing trainees, juniors and paralegals
- Owning up – the culture of honesty in firms – Kayleigh Smalle
- Mistakes in the era of social media & the selfie! – Catherine Prosser
- Management and leadership
- General counsel or managing partner: when lightning strikes – Paul Bennett
- Supervision and culture
- To err is human from a blame culture to a just culture – Lucinda Soon
- Wellbeing and mental health
- Mistakes aren’t the problem – Elizabeth Rimmer
- A mental health first aider’s perspective – Grigoria Gkolfinou
- Beyond avoidance - practical steps for handling mistakes in legal practice – Lade Hephzibah Olugbemi
- From blame to ethical recovery: leadership, technology, and culture in the legal profession - Dr Kion Ahadi
- Rectifying mistakes
- Learning from mistakes : getting to the root cause – Lucy Ellacott
- Preventing future mistakes
- Navigating accountability challenges faced by diverse and ethnic minority lawyers
- The potential for mistakes and errors caused by AI in the legal sector
- Mangoes to mining: mistakes make stories that stick – Kim Horstmanshof
- Rising in discomfort – I Stephanie Boyce
- Conclusion
- Resources.
About the author
Pearl Moses is a seasoned solicitor and compliance expert with over 15 years of experience across private practice, legal publishing, and regulatory compliance. Before joining Setfords as Compliance Director, she served as the Risk and Compliance Lead at the Law Society of England and Wales, where she also held roles as Senior Adviser and Adjudicator. Pearl’s deep understanding of legal risk and her strategic oversight have guided countless professionals in navigating complex regulatory landscapes. Her work reflects an unwavering commitment to the highest standards of compliance—principles she brings to life in her insightful and practical writing and training delivery.
Book Information
ISBN 9781784462895
Format Paperback
Extent 256
Publisher The Law Society
